Privacy Policy

A to Z Shades and Shutters ("we," "us" or "our") is a shade, shutter, awning and window treatment company based in Mesa, Arizona, serving homeowners and businesses across the Phoenix area. This Privacy Policy explains what information we collect when you visit our website, how we use it and the choices you have.

By using this website, you agree to the practices described here. Use of the website is also governed by our Terms & Conditions.

We collect only a limited amount of information: details you choose to send us through our contact forms, and basic technical information that is generated automatically when any browser loads a website. We do not offer user accounts, online payments or online purchasing on this website.

You may share personal information with us by filling out a form, calling us or emailing us. Providing this information is voluntary, but we may not be able to respond to your request without it.

Our consultation and estimate request forms, including the form on our contact page, ask for:

• Your name
• Your phone number
• Your email address
• An optional description of your project or question

Along with your message, we record the page you submitted it from, the language you were viewing the site in and the date and time of submission. When you submit a form, your details are stored securely, sent to our team by email and a confirmation email is sent to the address you provide.

Like most websites, our servers and hosting provider automatically receive technical information when you visit, such as your IP address, browser type, device type, the page requested and the date and time of the request. This information is used to deliver the website, keep it running reliably and diagnose errors.

To protect our forms from spam and abuse, we also use your IP address (or, where it is unavailable, the email address submitted) to limit how many requests can be sent within a short period of time.

We do not use advertising cookies or tracking pixels. Our website stores a small preference in your browser's local storage to remember whether you chose to view the site in English or Spanish.

Some pages include embedded Google Maps. When those maps load, Google may set its own cookies or collect information according to its own policies. You can control or delete cookies through your browser settings.

We do not currently use third-party analytics or advertising tools on this website. Our hosting provider may record basic, aggregated traffic and performance information needed to operate the website. If we add analytics tools in the future, we will update this policy.

We use the information we collect to:

• Respond to your questions and requests for consultations or estimates
• Schedule and prepare for on-site consultations you request
• Send you a confirmation that we received your request
• Operate, maintain, secure and improve our website
• Prevent spam, fraud and misuse of our forms
• Comply with legal obligations

We do not sell your personal information. We may share information only:

• With service providers that help us host the website, store form submissions and send emails, who process it on our behalf
• When required by law, legal process or to protect our rights and safety
• In connection with a sale, merger or transfer of our business

Our website relies on a small number of third-party services, including:

• Website hosting and database services that store contact form submissions
• An email delivery service used to send form notifications and confirmations
• Google Maps, which displays our service area on certain pages

These providers may receive technical information such as your IP address when their content loads, and they handle it under their own privacy policies.

We use reasonable administrative and technical measures to protect the information you send us, including encrypted connections and restricted access to stored submissions. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We keep contact form submissions for as long as reasonably needed to respond to your request, provide our services and keep business records, unless a longer period is required by law. You may ask us to delete your information at any time.

Our website links to outside websites, such as our Facebook and Instagram pages, Google Maps, the Arizona Registrar of Contractors license lookup and manufacturer websites. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their policies.

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.

You may contact us at any time to:

• Ask what personal information we hold about you
• Request that we correct or delete your information
• Ask us to stop contacting you

We will respond within a reasonable time. We may need to verify your identity before acting on a request.

Depending on where you live, state law may give you additional rights over your personal information, such as the right to know, access, correct or delete it. Where those laws apply to us, we will honor requests as they require. To make a request, use the contact details below.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• A to Z Shades and Shutters LLC
• Mesa, Arizona 85201
• Phone: (480) 262-4891
• Email: atozshades@gmail.com

You can also return to our home page to learn more about our services.